A Spam, Scam And Virus Alert (1)

The Threat Of 'Contextual Advertising'

The Most Vicious Scam Ever

There's a new menace threatening the World Wide Web. It goes by the euphemism 'contextual advertising' which sounds innocuous enough. But it's really part virus, part spam and 100% scam. Produced by a company called eZula Inc, it is called TopText, and is currently the focus of debate in forums wherever website owners, marketers, and content providers gather. It's a browser attachment that underlines and highlights selected keywords on every Web page and turns them into active hyperlinks to other sites that have little or nothing to do with the page being viewed. The keywords are sold by eZula and the link targets are whatever the purchasers want them to be. eZula calls this scam "contextual-based advertising".

"Imagine how powerful it could be to widen the effectiveness of search engine keyword advertising to the entire Web. This will enable you to reach millions of qualified users from every web page that contextually matches your campaign objective and your product or service keywords, anywhere on the Web." eZula Inc.

Why Is It A Problem?

TopText changes the way web pages look and behave so that, instead of viewers seeing what the page provider intended, they see a corrupted version spammed with commercial page links. Because TopText is surreptitiously installed on their computers (on the back of an MP3 file sharing program called KaZaa), most don't even know it's there. Once installed though, it hijacks traffic by diverting viewers to the websites of whoever paid eZula for the keywords. These sites, as might be expected, are very often in direct competition with the pages where the links appear.

Is It Really A Virus?

It is similar in more than one respect to many viruses. It spreads like them by secretly piggybacking on a host program. It lies dormant until triggered by an event, in this case browser start-up. It alters text in files on the infected computer and adds its own messages. What's worse, it can be uninstalled like any other program but leaves behind a 'Trojan', which is a virus-like device that hides within a computer's system files until activated by—you've guessed it—an Internet connection, whereupon it automatically contacts a download site and reinstalls the offending program all over again.

In other words, let's not split hairs. To all intents and purposes, it is a virus.

Is It Really Spam?

Spam is usually thought of as unsolicited commercial email (UCE), but from the beginning of the Internet it has always had a broader meaning: inappropriate commercial messages transmitted by electronic media. The word actually predates the World Wide Web and was first coined to describe intrusive and off-topic advertising posts to Usenet newsgroups. In this sense TopText is worse than anything that went before because it enables the most persistent, inappropriate and intrusive advertising yet.

Also, it is 'opt-out' only, in that it automatically installs itself on people's computers, activates without any purposeful action on their part, but requires definite procedures to be initiated before it will stop. What is worse, uninstallation can only be done by the party that might be least concerned about its activities—the viewer. Page owners, the ones whose material is being tampered with, are absolutely powerless because it isn't installed on their systems.

There is, according to Assaf Henkin of eZula, a way that website owners can keep TopText links from desecrating their sites. They can email all domain names they want blocked to the company and he gave an undertaking that such sites would eventually be freed of intrusion (but that it would take "a couple of days"). To my mind though, this 'opt-out' option just confirms that the program is really spam.

The answer to the question then is, YES, it is spam in the most classic sense, and that needs to be recognized if it is to be beaten.

 


Is It Really A Scam?

EZula Inc relies on the thoughtless gullibility of people who think they are being clever by spreading the word about Kazaa. These people neither know, nor probably care, what else is in the package or what damage it might do.

Most scams hook people in and then exploit them mercilessly, especially as promoters of the scam, and this one is no different. eZula cares not a whit for the victims, who include the plugin users as well as website owners. They will endlessly stretch out the pretence of a dialogue about the legality of their application whilst continuing to insist that ethical considerations are not relevant. After all, the more debate that ensues, the more publicity they get and the more users join and spread the word.

TopText is a carefully crafted piece of software being marketed according to a well thought out plan.

The people behind it will have anticipated the outcry over traffic stealing and factored it into their scheme. They will have made a cynical and quite conscious decision, as all scammers do, to exploit human greed to their own ultimate benefit. They will have known from the outset that it couldn't last in the long term but they recognized an opportunity to make a fast buck. The longer it lasts the more they'll make but eventually, they know, it will have to be watered down until it's of no consequence. In the meantime they will have prepared themselves for a wild ride and will be hoping against hope that they can spin it out long enough to make a few million.

In short, it's an absolutely classic scam.

Other Threats

There are a number of other programs that operate in one way or another like TopText. Many have features that have caused eyebrows to be raised due to ethical questions but none has overstepped the mark of acceptability quite so blatantly before. One I know of is similar enough to mention in the same breath except that it has the crucial difference of being a 'stand-alone' program in its own right (Surf+ at http://www.filemix.net/).

All applications that furtively install themselves and/or that can secretly report back to a third party, should be avoided, I believe, no matter how attractive their initial proposition might seem. All those that purport to 'improve' other people's web pages or documents by altering or adding anything should be shunned altogether. All spam is best treated with contempt and not considered worthy of a response. And all GRQs (Get Rich Quick schemes) should be seen for what they are: scams. Most don't work. Those that do, only work for those at the top of the pyramid and do so by damaging someone else in some way, usually by defrauding or stealing from them.

There are also some perfectly respectable companies proffering browser plugins that publish statistics or comments about websites or pages on the Internet as they are visited, often without the permission (or even the knowledge) of the owner. In my opinion these should also be treated with extreme suspicion, at the very least. Some are of no real value and merely offer spurious opinions about what is being viewed (e.g. the degree of 'coolness' or an award of stars for 'usefulness' etc). However, some can be very useful; for instance, by offering a way of quickly filling in forms, or by offering a selection of 'similar' sites to explore.

Prudent net users should always keep in mind the potential for abuse. Where there is potential there is temptation. When advertisers are involved in the mix there is also pressure.

The Immediate Threat

Simple-minded people incapable of thinking through the deeper issues say that TopText is just another marketing ploy and nothing to get excited about. But this is a form of 'subliminal advertising' which, by any standards, is reprehensible. Apart from being surreptitious, which is a threat to everyone's privacy, it actually steals traffic that website owners have attracted by the virtue of the content they provide. When their market is stolen from under their noses, the incentive to generate more traffic disappears. What's the point when the only beneficiary of such effort is the competition? Take away traffic and there is no longer any reason to produce content to display.

Without meaningful content the 'information highway' will quickly lapse into disuse.

This is a worst-case scenario, of course, but don't be fooled into thinking it's unlikely. If it's allowed to go unchecked it has the potential to do untold damage to confidence, the culture of information sharing and the need for an ethical profit potential on the Internet. This has already happened on Usenet, where there are hardly any public newsgroups worth participating in any more. They are swamped with spam and scams. Luckily, the World Wide Web came into being just as the rot set in, so the demise of Usenet was not really noticed. It would be a tragedy though, if the promise of the World Wide Web were reduced to the same level of ineffectiveness.

Human greed will assuredly always be with us and this isn't the last such threat that we'll probably have to deal with. Human apathy though, is the real problem because it can only be overcome by individuals who have the determination and strength of will to sound the alarm loudly and often enough to wake people up. I hope we can find enough such people to do exactly that. Part Two of this article, How To Fight The 'Contextual Advertising' Scam, suggests how best they might do it.

© Mike Alexander 2001

Some Random Links

 

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